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customer engagement automation platform
Trusted by 10,000 business across the world
10k+ Live businesses
180+ Countries
5M+ Users

Use bots, live chat or WhatsApp to provide conversational support to your customers and agents.
Build relationships with your customers through omnichannel campaigns (e-mail, WhatsApp, SMS, push and in-app notifications).

customer engagement automation platform

Hippo offers powerful features tailored to your needs

  • customer engagement automation platform Live chat Connect your customers with your agents in real-time or automate conversations and provide tailored responses.
  • customer engagement automation platform Customizable Chat bots Helps to engage, collect up-front information, act and route it to concerned people for you.
  • customer engagement automation platform WhatsApp widget Drive better rides and revenue on your customers’ most preferred channel with the mobile-first approach.
  • customer engagement automation platform Lead Generation Convert anonymous traffic into well-profiled leads. Provide useful forms and popups tailored to the customer’s interest to create a great customer experience.
  • customer engagement automation platform Customer Data Platform Real engagements require contexts. Drive into the database and get a 360-degree view of the customers’ and agents’ engagements across multichannel conversations.
  • customer engagement automation platform Segmentation Create actionable segments with ease and perfect your targeting.
  • customer engagement automation platform Omni Channel Customers switch channels seamlessly and so should you. Engage with across multiple channels like app notifications, web notification, SMS, call, whatsapp etc.
  • customer engagement automation platform Instant Broadcasts Reach your customers and agents with a single click.
  • customer engagement automation platform Automated Campaigns Design custom workflows to initiate relevant customer engagements based on their activity and lifecycle.

What makes Hippo different?

Omnichannel communication Customers prefer different channels for different reasons. Opt for a smarter way to talk with your customers and keep them in the loop.
Optimize campaigns Tailor campaigns to reach each customer on the channel they prefer to maximize engagement, retention, and conversions.
customer engagement automation platform
Customer Value Management Maximize customer lifetime value by using various strategies that best fit different stages of the customer lifecycle. Boost rides and keeps customers loyal to your brand.
Personalization Personalize your campaigns and reward customers to make them feel unique and special.

Solutions

customer engagement automation platform Customer Engagement Automation Streamline, automate, and measure omnichannel campaigns and workflows to increase operational efficiency and growth. Learn More customer engagement automation platform
customer engagement automation platform Conversational Support Give your customers the support they deserve with industry-leading platform that comprises live chat, calling, chatbot and WhatsApp. Learn More customer engagement automation platform

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