Use bots, live chat or WhatsApp to provide conversational support to your customers and agents. Build relationships with your customers through omnichannel campaigns (e-mail, WhatsApp, SMS, push and in-app notifications).
Hippo offers powerful features tailored to your needs
Live chatConnect your customers with your agents in real-time or automate conversations and provide tailored responses.
Customizable Chat botsHelps to engage, collect up-front information, act and route it to concerned people for you.
WhatsApp widgetDrive better rides and revenue on your customers’ most preferred channel with the mobile-first approach.
Lead GenerationConvert anonymous traffic into well-profiled leads. Provide useful forms and popups tailored to the customer’s interest to create a great customer experience.
Customer Data PlatformReal engagements require contexts. Drive into the database and get a 360-degree view of the customers’ and agents’ engagements across multichannel conversations.
SegmentationCreate actionable segments with ease and perfect your targeting.
Omni ChannelCustomers switch channels seamlessly and so should you. Engage with across multiple channels like app notifications, web notification, SMS, call, whatsapp etc.
Instant BroadcastsReach your customers and agents with a single click.
Automated CampaignsDesign custom workflows to initiate relevant customer engagements based on their activity and lifecycle.
What makes Hippo different?
Omnichannel communicationCustomers prefer different channels for different reasons. Opt for a smarter way to talk with your customers and keep them in the loop.
Optimize campaignsTailor campaigns to reach each customer on the channel they prefer to maximize engagement, retention, and conversions.
Customer Value ManagementMaximize customer lifetime value by using various strategies that best fit different stages of the customer lifecycle. Boost rides and keeps customers loyal to your brand.
PersonalizationPersonalize your campaigns and reward customers to make them feel unique and special.
Solutions
Customer Engagement Automation Streamline, automate, and measure omnichannel campaigns and workflows to increase operational efficiency and growth.Learn More
Conversational SupportGive your customers the support they deserve with industry-leading platform that comprises live chat, calling, chatbot and WhatsApp.Learn More