How Taxi Live Africa Uses JugnooTaxi To Drive Its Revenue To Maximum?
The ride-sharing market in Africa is booming with an expected trading volume of US$318 Billion by 2023. This gives a perfect platform for many of the local taxi partners to establish their taxi businesses. One such taxi operator, Taxi Live Africa was in the race to hold a recognizable spot in the taxi market since its entry. This was made possible by getting an automated taxi dispatch software that could bid adieu to the day-to-day challenges of their taxi business.
Major Challenges Experienced
- Unattended Ride Requests
The maximum of ride requests remained unattended. The ratio was becoming higher at peak hours that gradually impact the business ROI.
- Hassles of Tracking Drivers
Getting the real-time location of the drivers was a big struggle. This created trouble in the process of fleet management.
- Restricted Payment Options
Many of the customers refrained from using their taxi services because of limited payment options.
Solutions Offered by JugnooTaxi
- Receive Booking Requests on Dispatcher Panel
Automatic dispatch of upcoming cab bookings to the nearest drivers helps in efficient taxi allocation. It has also streamlined the process of matching algorithms by allocating the rides to the nearest available drivers.
- Real-Time Fleet Tracking
Ride status, driver availability, and real-time location of the drivers could be tracked seamlessly through the dispatcher app.
- Multiple Payment Options
The freedom of choosing the preferred payment channel by the customers was offered by integrating multiple payment channels with the taxi dispatch software.
Substantial Responses Jugnoo Taxi Created:
- Ride Acceptance Ratio Increased by 180%
- Operational Efficiency of Drivers Increased by 90%
- Apps Download Increased by 120%
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